Posts with tag new customers

Posted: 20 Aug 2008 2 views 0 comments
I have been away from writing in the WordFrame blog for some time. I apologize to all our readers, customers and fans but we really had a lot to cover these past 4 weeks. We are just approaching major releases for our most important product – WordFrame Platform v1.5 

The most important thing that is really changing the game for us is getting on board a couple of new and important communities from our partners in US (Synergy3) and UK. These new communities are directed towards specific niches in the Higher Education sector. They are unique, one of their kind, and present functionality and features that have existed just in the imagination of any university administrator or higher ed vendor company. We really started helping people get their goals met.

Social Media is becoming a real tool and powerful business and product development element each and every day. Social Media creates conversations. They are started and kept alive (if properly managed) using tools like WordFrame. Those tools can ... Read the article
Posted: 19 Jun 2008 2 views 0 comments
I was looking at the latest entries in our support and issue tracking system today. Although Rumen, Boz, Tanya and I are using this every single day something very important drew my attention. We have over 990 new functionality items implemented and issues solved for the past 200 days since we separated from our previous partners.

I think this is quite an achievement having on mind our heavy involvement with the development of the WordFrame Enterprise v2.0.

We have numerous requests from our customers that we have implemented into active functionality for all the WordFrame users . That of course had always been the way to grow all our products properly - WordFrame is ... Read the article
Posted: 28 May 2008 2 views 0 comments
We had several nice meetings and business trips this month to close a number of customers as well as to work with several startups needing somewhat different customer/vendor type of relationship.

The very interesting fact, which two of those companies (future WordFrame users) observed and shared with us, was the type of reception they had got from some of our direct and not-so-direct competitors. The two companies, the first one based in Dallas and the second one based in LA, told us that the companies they approached before us were in fact targeting larger and more established enterprises. Fact – in some cases – it was almost impossible to talk to those guys over the phone or organize a meeting, let alone direct access to a project manager or live phone support. Well, we were told something that we had already known but it was anyway nice to hear that our efforts really gave great results not only for us as a company. It was good to know that our productive management and work was also making other people happy ... Read the article