Buy Subscriptions
The most straightforward way of buying WordFrame Community is for us to provide it Software as a Service for a monthly subscription fee that takes in to account the licence fee for the size of your community each month, as well as a hosting fee for the hardware capacity required to support it.
| Basic | Standard | Professional | Expert | Enterprise | Ultimate | |
|---|---|---|---|---|---|---|
| # registered of users | up to 100 | up to 1000 | up to 5000 | up to 20000 | up to 60000 | unlimited |
| version upgrades | included | included | included | included | included | SLA agreement |
| support level | online helpdesk | up to 2 hours per month* | up to 10 hours per month* | up to 15 hours per month* | up to 25 hours per month* | SLA agreement |
| Community management | online helpdesk | up to 1 hours per month* | up to 3 hours per month* | up to 5 hours per month* | up to 15 hours per month* | SLA agreement |
| Custom design & development | not included | not included | not included | up to 3 hours per month* | up to 5 hours per month* | SLA agreement |
| Business solutions consulting | not included | not included | not included | up to 3 hours per month* | up to 5 hours per month* | SLA agreement |
| Training included | none | 1 hour | 3 hour | 6 hour | 15 hour | SLA agreement |
| Setup fee | $1 000 | $2 000 | $3 000 | $5 000 | $10 000 | ask |
| Monthly fee | $200 | $1 000 | $3 000 | $6 000 | $11 000 | ask |
* - Additional support, custom and consultancy work can be purchased with prepaid services packages or at on-going bases
** - Additional bandwidth and HDD limits can be applied
Consequently, please contact us with your details, and we will provide a specific quotation or proposal for your circumstances. Remember that you can also contact us for a free trial system to test WordFrame's capability without risk.
SOFTWARE SUPPORT
The standard WordFrame Community subscription fee provides new releases as and when they become available, and access to our support systems for defect correction.
Additional levels of support are available. Find out more here.
COMMUNITY SUPPORT
WordFrame can provide the software platform for your community, but that's just the start. To make your community a success you'll need implementation and training help on the platform, but more importantly advice and consulting help on the culture changes some organisations need to make effective use of these types of enterprise 2.0 tools. Find out more here.
